Your orders will be processed within 3 business days (Monday-Friday) after receiving bank approval. The cargo company will deliver your order to you within 1-7 days depending on the distance from Jus De Pommes Istanbul to your delivery address.

Delivery times for special production products may vary according to the manufacturing time. Delivery information and times for these types of products are specified on the product pages.

In case of any disruptions caused by our side, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and accurate. Deliveries are not made on holidays and holidays.

All the products you have selected will be delivered to you with the Speed Cargo guarantee by our affiliated cargo companies.

You will be informed of the products you have purchased with a confirmation e-mail. If any of the products you have selected are not in stock, you will be sent an e-mail regarding the issue and informed of the date when the product will first be in stock.

jusdepommes.com is an online shopping site. It provides the opportunity for multiple users to shop at the same time. In rare cases, it is possible for the consumer to purchase the same product and the product is out of stock in this case;

If you have made your payment online and the product is not available in our stock, there is a waiting period of at least 4 (four) days and maximum 30 (thirty) days. If the product cannot be given to the consumer within these dates, the payment made will be refunded to the customer.